Troubleshooting

• Module A: Troubleshooting theory

Motherboards and CPUs

• Module A: Motherboards
• Module B: CPUs
• Summary

Computer power supplies

• Module A: Power supply connectors
• Module B: Power supply installation
• Module C: Power supply troubleshooting
• Summary

Memory

• Module A: Read-only memory
• Module B: Random access memory
• Summary

Computer expansion

• Module A: Expansion interfaces
• Module B: Expansion card installation
• Module C: Connectors and cables
• Summary

Physical storage

• Module A: Disk drives
• Module B: RAID storage
• Module C: Optical drives
• Module D: Other storage methods
• Summary

Input-output devices

• Module A: Input devices
• Module B: Output devices
• Module C: Dual input-output devices
• Summary

Display Devices

• Module A: Display technologies
• Module B: Display management
• Summary

Network basics

• Module A: Classifying networks
• Module B: Network devices
• Module C: Internet connections
• Summary

Network cables and connectors

• Module A: Twisted-pair connections
• Module B: Coaxial connections
• Module C: Optical media
• Summary

Network protocols

• Module A: TCP/IP settings
• Module B: Transport protocols
• Module C: Application protocols
• Summary

Wireless networking

• Module A: Wireless technology
• Module B: Wi-Fi standards
• Module C: SOHO router features
• Summary

Virtualization and cloud computing

• Module A: Virtualization
• Module B: Cloud computing
• Summary

Mobile devices

• Module A: Mobile device types
• Module B: Mobile device configuration
• Module C: Mobile device troubleshooting
• Summary

Printers and multi-function print devices

• Module A: Printer technologies
• Module B: Printer installation and maintenance
• Module C: Printer troubleshooting
• Summary

Custom computers

• Module A: Custom computer considerations
• Summary

Appendix A